We're sorry to learn of the damage to our latest solenoid shipment (PO# 77J-4P). You should file a damage claim with the trucking firm, as our standard terms and conditions of sale state "FOB factory." Our responsibility therefore ends when the trucker signs for the shipment. I have enclosed a copy of the trucker's pick-up slip, showing that the shipment was in good condition, in case this will help you in filing a claim.
We have enough stock on hand to reship your order. If you would like us to do so, please call us with a purchase order.
